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Accommodation in Makkah
All the pilgrims would have to share the bathroom and kitchen facilities that they should do in the spirit of brotherhood and adjustment. A little patience on part of pilgrims can solve a lot of hassles and problems. It is therefore very important to emphasize this. All the pilgrims are provided with metal frame beds in the rooms along with mattresses, pillows and bed sheets. Beds are enough to keep some luggage under it however hoarding of lot of stuff should be discouraged as the space in the rooms is limited. Each bathroom would have a bucket, a mug and provision for the hot water. Pilgrims should try to go out of the building much before the prayer time as exactly at prayer time they will find a lot of rush for the lift in which case they may even miss prayers. Overcrowding of lifts results in break-downs and can cause accidents. In case a lift breaks down every effort will be made to repair it forthwith. However it may kindly be understood that during peak periods the demand for lift technicians and the traffic conditions in Makkah may lead to some inadvertent delay.
Pilgrims should avoid wasting water or using too much water. During the peak Haj period if water finishes in a building due to excessive use, water tankers cannot bring water due to restrictions on movement. For washing of clothes, utensils, bathing and cooking purposes, economising on the use of water is essential. If there are leaking taps or toilets, pilgrims must immediately bring this to the notice of the caretaker of the building (Haaris) and the building supervisor deputed by the Consulate. Most buildings in Makkah have western style commodes. It is essential that pilgrims are in advance acquainted with their use.
Pilgrims must not allow visitors inside buildings or rooms. They should be met outside the building. Friends, relatives and extra persons are not to be kept in rooms. The rooms should not be cluttered with excess baggage since space is at a premium.
Every day each building will be visited by a building supervisor who will check with the Haaris about any problems that need rectification. Pilgrims can either inform the Haaris about problems they confront or record a complaint in the Complaint Register kept in their own building for this purpose. Complaints can also be lodged with the branch office of the Indian Haj Mission which is overseeing their building. Map of the branch office and the telephone number are available on the ground floor of every building.
As regards food in Makkah, there are many restaurants and eating places which sell cheap food including roti, rice, dal, vegetables and chicken at nominal prices. Roti or bread are very cheap and fruits are also available in plenty. Given the foreign exchange component given to our pilgrims, it is very much affordable and perhaps cheaper if pilgrims make arrangements and eat in groups. The suggestion is that for breakfast they can have fresh fruits, bread, eggs and milk or fruit juices and for lunch and dinner they can have normal meals with rice, roti, vegetables and non-vegetarian dishes.
It is good to drink plenty of water during the course of the day. The zam-zam water is available free of cost all around the Haram Sharief. At other places water can be bought. Besides, Maktabul Zamazima delivers zam zam to pilgrims @1litre per pilgrim in their buildings after 10th Zul Qada.
The kitchen space in the buildings is limited and adjustments for cooking timings will need to be made. It is not possible for all pilgrims to cook their food as they do back home in India. Electric cookers cannot be used in the rooms for fear of fire. Kerosene stoves as well as gas stoves can be used in kitchens. However, pilgrims have to pay for the refill of gas cylinders.
All the
pilgrims should also read the various instructions and advices pasted by
the Indian Haj Mission or the Moallims. These are usually pasted at the
prominent places in the buildings.
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